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Overview

Qom takes the privacy and security of your personal information seriously. This policy explains what data we collect, how we use it, and your rights in relation to it. We collect, use, store and transfer different kinds of personal data about you, grouped as follows:

Identity Data includes first name, maiden name, last name, and username or similar identifier.
Contact Data includes billing address, delivery address, and email address.
Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data includes your Qom donations, Qom purchases or orders made by you, your interests, preferences, feedback and survey responses where applicable.
Usage Data includes information about how you use the Qom website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties, and your communication preferences.

Aggregated Data/Analytics Information: we also collect, use and share Aggregated Data. In an effort to improve visitors' experiences on the Qom website, Qom gathers this Aggregated Data related to individuals' website visits. This information is used solely to measure and improve our website and services and to better serve our members and customers. Qom uses aggregate statistical data to compile reports. If we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as Contact Data, Technical Data, and/or Marketing and Communications Data, which will be used in accordance with this privacy policy. This analytics information so gathered is likely to include the following:

Device and network specific information, such as your unique device identifier, operating system and version, the browser you use, your Internet service provider (ISP), and your IP address.
Non-personal information, such as language, zip code, area code, location, and the time zone.
Qom website visit information, such as the domain from which you came to our website or referring links, and details of how you use our website, including but not limited to what webpages you visit on the Qom website, as well as downloads, purchases, and orders during the duration of your visit. At times we will track user behaviour over time during interactions with the site in order to pursue legitimate business interests, including, but not limited to, troubleshooting technical user issues with site services.

Sensitive Information. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Cookies and Browser "Do Not Track" Notice

Qom may use cookies on your computer. A cookie is a small piece of data sent from a website and stored in a user's web browser while the user is browsing that website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user's previous activity. Third parties that advertise on the Qom website do not have access to Qom cookies, but they may use their own cookies on your computer. Advertisers' use of their cookies and device identifiers is subject to the advertisers' own privacy policies. Qom does not correlate its use of cookies with your personal information.

Certain features of our website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see "Choices About How We Use and Disclose Your Information".

Qom may employ third-party data analytics firms to track and analyse traffic on the Qom website, to analyse visitor trends, to determine advertising effectiveness, browser types and usage trends, and to present targeted ads based on anonymous information collected through tracking. Qom's third-party analytics firms, as described in this section, do not receive your personal information.
Third parties that may advertise on Qom websites may have content embedded that sets cookies on a visitor's browser and/or tracks visitor information that a web browser visited a specific Qom website. Such information may contain a visitor's IP address. Third parties may not collect identifying personal information from the Qom website unless you provide it to such third parties.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Keeping Information Updated. It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

Security of Personal Information. Qom takes the security of your personal information very seriously. When your personal information is stored by Qom, we use reasonable and appropriate measures to protect it from loss, misuse and unauthorised access, disclosure, alteration and destruction. Unfortunately, data transmission over public networks cannot be guaranteed to be one hundred per cent secure. While Qom will use all reasonable means to protect your personal information, Qom cannot guarantee the security of your transmissions of such personal information, and you use the Qom website at your own risk. If you suspect your personal information has been compromised, please notify Qom Customer Service using the contact information provided below.

How We Collect Your Personal Information. We use different methods to collect data from and about you, including through the following methods:

Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: apply for our products or services; create an account on our website; subscribe to our service or publications; request marketing to be sent to you; enter a competition, promotion or survey; or give us feedback or contact us.
Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
Technical Data from the following parties: analytics providers such as Google; advertising networks; and search information providers.
Contact, Financial and Transaction Data from providers of technical, payment and delivery services.

How Qom Uses and Shares Your Information

General Information and Your Rights. Qom limits its use of your personal information to the stated purposes for which such information is collected. In some cases, Qom may be required to disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. You have the right to the following regarding your personal information transferred to Qom:

To know the types of personal information Qom collects;
To know the purposes for which it collects and uses your personal information;
To know the type or identity of third parties to which Qom discloses your personal information, and the purposes for which it does so;
To access and update your personal information; and
To know the choices and means Qom offers you for limiting the use and disclosure of your personal information.

Qom Services to Qom ID Holders. When you create a Qom ID, we may use information collected from technologies such as cookies, web beacons, and page tags, as described herein, to improve your experience of our website. For example, by saving information concerning the pages you visit and products you purchase, we will be able to provide you with information on other Qom goods and services that may be of interest to you. Furthermore, by creating an account with Qom, there is a possibility of receiving content from third parties through Qom, as discussed under Section 6.5, below.

Based on the information we gather, we may use targeted advertising from third party vendors, customised to reflect your interests. For example, if you purchase certain materials from Qom, Qom may display advertisements from vendors of similar materials. To accomplish this, we may use cookies and other technologies in order to recognise your computer at the time we display an advertisement to you. Qom may tailor advertisements based on your use of our website, such as tracking the pages you visit, the searches you make, or the goods or services you purchase. Qom does not correlate activities described in this section with your personal information, and we will not provide advertisers with your personal information when you view a targeted advertisement. However, through your interaction with a targeted advertisement, you consent that an advertiser may infer that you meet certain targeting criteria for the display of the advertisement.

In creating a Qom ID, and as a condition of having a Qom ID, you expressly consent to Qom's use of your personal information and non-personally identifiable information as described in this section. Moreover, in using a Qom ID you expressly acknowledge and agree to our collection and use of such information as described in this section.

You can opt out of the use of your personal information as described in this section by deleting your Qom ID. To delete your Qom ID, please contact Qom Customer Service using the contact information provided below.

Other Qom Services. Qom may use your personal information to provide services to you upon your request. Such services may include sending you newsletters and publications, responding to your questions and comments, communicating with you concerning your purchases on the Qom website, emailing you updates concerning Qom products and services, and personalising your visits to the Qom website. You may opt out of the use of your personal information as described in this section by contacting Qom Customer Service using the contact information provided below.

Qom Internal Data Sharing. Qom may also share your personal information with other Qom offices or Qom subsidiaries in the country in which you reside and in other countries.

This website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Qom may utilise third-party service providers that process your personal information solely on Qom's behalf ("Agents"). When Qom transfers your personal information to its Agents, your personal information will be used only for limited and specified purposes. Qom will take reasonable and appropriate steps to ensure that its Agents process your personal information in a manner consistent with the organisation's obligations. Qom remains responsible and liable if the Agents that Qom engages to process your personal information on Qom's behalf do so in a manner inconsistent with this Online Privacy Policy, unless Qom proves that it is not responsible for the event giving rise to the damage.

Qom uses outside third parties to ship orders and financial service-oriented third parties to bill users for goods and services. All parties with which Qom shares your personal information are bound by confidentiality and data transfer agreements consistent with this Online Privacy Policy.

Qom may partner with third parties to provide other specific services, including, but not limited to, registration for Qom conferences and other Qom programmes and educational materials. When the user signs up for these services, we may share names, or other contact information that is necessary for the third party to provide these services. Qom may auto-populate forms utilised by these third parties with data contained in Qom-managed cookies. These third parties are not allowed to use your personal information except for the purpose of providing these services. All parties with which Qom shares your personal information are bound by confidentiality and data transfer agreements consistent with this Online Privacy Policy.

Other Possible Disclosures. In addition to the other disclosures stated herein, Qom may share your information in the following ways:

To comply with applicable laws, regulations, legal processes, or government-enforced orders;
To enforce applicable terms of service, protect our legal rights or defend against legal claims;
To defend, prevent, take action, and otherwise address security or technical issues, as well as suspected or potential fraud;
To guard against harm (whether actual or potential) to the legal rights, property or safety of Qom, our visitors or the general public as required or permitted by law.

Qom Purposes In Using Personal Information. We have set out below, in a table format, a summary of the ways we plan to use your personal information, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal information for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal information where more than one ground has been set out in the table below.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Qom Email Uses

Qom never rents or sells email addresses to outside parties without your consent. Occasionally, you may wish to receive information or communication from a Qom affiliated entity. In that instance, you will be asked for permission to share your email address.
After you create an online account with Qom, you will receive information about Qom products, services, and educational offerings that relate to your areas of interest unless you choose to opt out. If you have questions or concerns about Qom's Online Privacy Policy or wish to no longer receive such offers (opt out), please contact Qom Customer Service using the contact information provided below.

How to Access or Change Your Personal Information

To review or make changes to the content of your personal information, or to request that we limit the use of your personal information, you may make changes and updates by logging into your user profile and making such changes. Alternatively, you may request such changes by contacting Qom Customer Service using the contact information provided below.
In your request, clearly state what information you would like to have changed or updated. Qom will try to comply with your request as soon as possible.
The deletion of personal information and other changes to the data retained by Qom as described above may result in the deletion or limitation of other services Qom provides, including, but not limited to, maintaining and making accessible Qom certification records. Qom may retain certain personal information to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce agreements.

Your Legal Rights. You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Notices of Changes to Privacy Policy. In the event of any change to the Qom Online Privacy Policy, notice of such changes will be posted on the Qom website. Any changes to this Online Privacy Policy will become effective when we post the revised Online Privacy Policy on the Qom website. Your use of the Qom website following these changes means that you accept the revised Online Privacy Policy.

Contact Qom. For any questions, comments, or further information concerning the terms of this Online Privacy Policy, or to request changes to your personal information, subject to such limitations as provided here, please contact: Qom Customer Service, subscriptions@qom.com.